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Shipping/Returns Policy

Promotional Products Shipping And Delivery

 

Unless otherwise specified due to arrangements made by our vendors, iPromote Limited will schedule all shipments using Post Haste, Courier Post and NZ Couriers/affiliates. All shipping costs will be included on the order invoice unless a third party shipping account is provided.

 

Delivery Times for our courier services are as follows:

 

• Road Express Main Centers (2 days)
• Road Express Rural Address (2-4 days)
• Overnight Main Centers (9am-11am next day)
• Same day Delivery (We use Urgent Couriers - Auckland only)

 

For over 6 years, iPromote Limited and courier services used have provided the service to deliver goods safely and on time so you can rest assured that when your goods are in transit, they are in good hands.

 

Split Shipments
Customers have the option of having merchandise shipped to multiple locations directly from the factory. It is the responsibility of your account manager to assist the customer in making all the necessary arrangemennts for shipments.

 

Shipping Disclaimer
Once orders have been dispatched, iPromote Limited is no longer responsible for the merchandise. iPromote Limited will not be held liable or responsible for any consequential or special damages arising from any delay in delivery as a result of shipper negligence, inclement weather and / or acts of God. Should any shipping issues arise, we will do our best to work with the customer and the shipper to resolve any problems and / or claims. iPromote Limited will also extend to the customer any and all guarantees or warranties made to us by the shipping company.

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